Confidence means that we have you covered at Jubilee Ford.
Terms:
COVERED PARTS
Drive Axle – All internally lubricated parts; Gear
Cases and Housings if damaged as the result of a mechanical failure to an
internally lubricated part; Axle Shafts and Bearings; C.V. and Universal
Joints; Propeller Shafts.
Transmission/Transfer Case – All internally
lubricated parts; Gear Cases and Housing if damaged as the result of a
mechanical failure to an internally lubricated part; Torque converter; Vacuum
Modulator Valve.
Engine – All internally lubricated parts; Engine
Block, Heads and Intake/Exhaust Manifolds if damaged as a result of a
mechanical failure to an internally lubricated part; Water Pump; Thermostat and
Thermostat Housing.
ELIGIBILITY
MAINTENANCE REQUIREMENTS FOR PRE-OWNED VEHICLES – In
order to maintain Your eligibility for rewards under this Loyalty
Certificate, You are required to have Your oil and filter changed
and Your tires rotated at the Serv ice Intervals shown to the right, at Our
service department or the service department of any Tricor dealership. In
addition, You are required to perform all other manufacturer required
and recommended procedures at Our service department or the service department
of any Tricor dealership. Go to www.tricorauto.com
for a list of authorized Trico dealerships. You must have all
maintenance services performed within 1,500 kilometres of the manufacturer
recommended Service Intervals. “Factory” refers to the manufacturer’s
maintenance schedule. If Your vehicle is equipped with a “Maintenance
Minder”, “Oil Life Monitoring System”, or other manufacturer engine service
monitoring system, then You must have Your oil changes and tire
rotations performed at least every 12,000 kilometres. If the Service Intervals
are not marked, then the default intervals shall be 5,000 kilometres for the
oil and filter change and 10,000 kilometres for the tire rotation.
OTHER REQUIREMENTS – Your compliance with the
maintenance requirements will be audited by Us through Our
service records. Upon Our request, We reserve the right to
require You to provide Us with proof that the maintenance
requirements have been met. In addition to the maintenance requirements
outlined above, within 90 days after the 10 year anniversary of the Vehicle
Purchase Date, and every 5 years thereafter (within 90 days), You are
required to confirm that You (a) still own the vehicle; and (b) You
have maintained Your vehicle as required. You may submit Your
confirmation by certified mail to the following address: Confirmation Dept. PO
BOX 2082, OH, 43017, USA.
Loyalty Certificate does NOT provide coverage for any of
the following:
1.
Defects or repair problems that result form
collision, abuse, misuse or negligence.
2.
Defects or repairs problems that result from
lack of adequate maintenance after You bought the vehicle.
3.
Repair or replacement of a covered part of
the repair or replacement is covered by a repairer’s warranty. The
manufacturer’s new car warranty, an extended service contract, or if the
manufacturer otherwise agrees to repair or replace the part.
4.
Repair or replacement of a covered part of
the damage was caused by the failure of a non-covered part.
5.
Replacement of maintenance items (such as
spark plugs, ignition points, positive crankcase ventilator valve, filters,
lubricants and oil, electrical items) made in connection with normal
maintenance services.
6.
Damage caused by Your failure to take
or cause to be taken, reasonable precautions to prevent damage when an apparent
problem exists (e.g. change in engine temperature condition, unusual noises,
leaking fluid, shaking, unusual shifting, etc.).
7.
Damage caused by the lack of proper and/or
necessary amounts of coolant or lubricants or caused by sludge buildup,
contaminant(s) or foreign object(s).
8.
Replacement of, or repairs to, parts of the
vehicle not listed on this Loyalty Certificate as covered parts.
9.
Gradual reduction in operating performance
due to normal wear and tear (the natural and inherent wear characteristic of
automotive parts) and not resulting from the failure of a covered part.
10. Oil
loss or use not resulting from the failure of a covered part.
11. Failure
of any part of the odometer or if it has been tampered with or has been
disconnected subsequent to Your purchase of the vehicle.
12. Fluids,
seals and gaskets unless required in connection with the repair or replacement
of a covered part.
13. Vehicles
used for commercial purposes including but not limited to construction
purposes, delivery purposes, commercial towing, commercial farm operation,
volunteer public service(s), snow plowing, rental, livery, taxi, any type of
emergency vehicle, or competitive or off-road racing.
14. Repair
or replacement to any part if You have not maintained Your
eligibility under the Lifetime Powertrain Loyalty Program.
15. Repair
or replacement of hybrid or electric vehicle specific components.
16. Repair
or replacement of any part of the vehicle’s powertrain components, exhaust
system or suspension system have been modified in any manner not approved by
the manufacturer.
17. Damage
caused by accident, civil commotion or riot, nuclear contamination, collision
or upset, glass breakage, earthquake, explosion, falling objects, fire or
smoke, flood, fluid contamination, freezing, hail, lightning, malicious
mischief, fuel contamination, oil contamination, rust, corrosion or
electrolysis, theft or larceny, vandalism, water, water contamination,
windstorm and other external forces or events.
18. Vehicles
where the tires size is different from the front to back.
19. Vehicles
owned by the dealer or employees of the dealership.
20. Vehicles
used for towing or pulling outside of the manufacturer’s towing capacity.
LIMITS OF LIABILITY
1.
If You fail to maintain Your
eligibility under this Loyalty Certificate, then it shall become void and Your
vehicle will no longer be eligible for repairs.
2.
90 days and 5,000 kilometres must elapse
from the odometer reading on the date this Loyalty Certificate was issued in
order to be eligible for repairs.
3.
Failure to return to this issuing dealership
or any Tricor dealership for the maintenance services required under the ELIGIBILITY
SECTION will void Your coverage under this Loyalty Certificate. In
the event that You are traveling 500 kilometres away from the issuing
dealership, You will be permitted to complete one required service each
year at any licenses repair facility. You will be required to submit
proof of this service to Your issuing dealership’s service department
within 30 days of returning home. If You have complied with the
eligibility guidelines under this Loyalty Certificate, the service department
will validate Your invoice when You return to the dealership
within the time period stated above. You will be required to retain Your
copy of the service invoice. You may be asked to provide proof of this
service invoice at claim time; failure to do so will void Your coverage
under this Loyalty Certificate.
4.
In the event service is performed at a
Tricor dealership other than the issuing dealership, You will be
required to retain Your copy of the service invoice, You may be
asked to provide proof of this service invoice at claim time; failure to do so
will void Your coverage under this Loyalty Certificate.
5.
The total amount payable for any single
incident of repair and/or replacement shall not exceed the actual cash value of
the vehicle immediately prior to the breakdown. This determination will be made
using the average trade-in value form the most recent National Automobile
Dealers Association (NADA) guide.